Davesducts

After receiving millions of calls from an obnoxious duct cleaning company over the past year, even the idea of having someone in to do ours made me crazy... but with the impending arrival of a baby and having done some recent renovations, we thought it was a good idea. I called and got their voice-mail but the voice on the machine sounded very sincere so I left a message. I quickly got a call back from a gentleman named Julius who understood my desperation to get them cleaned before going into labour and accommodated my request to have our ducts done ASAP. We were provided with a pre-visit checklist and encouraged to ask any questions we may have, though we already felt good about it.

The technician, Scott, who arrived promptly on time was very thorough, very careful not to track any dirt into the house, and showed me before and after photos of the gunk (and later lack thereof) in the ducts and checked in with me throughout the process to make sure I didn't have any questions or concerns.

We will definitely use Dave's again for our HVAC needs. They are real people running a real small business and it makes me happy to keep our business in the neighbourhood. They weren't as cheap as the people who incessantly cold-call, but I would rather pay for quality and for true customer service any day! :)