Floor & Bath Design

After delaying a renovation for many years we approached Floor and Bath Design after receiving an outstanding recommendation from a friend. The friend mentioned them to be on time, on budget, clean and great to deal with.

We went to their show room in Pickering and were greeted by Naya who ended up being our designer. She was friendly, knowledgeable, not the least bit pushy but took us through a design process that had us completely choosing something other than what we had originally intended.

She was so patient with us as we came back and forth several times before making a decision on design. She quickly costed out the project and provided us with a detailed design, concept drawings and pricing. It was great to be able to see what our new bathroom would look it.

As we needed to ensure we were getting a fair price we went to other companies to obtain quotes. Not only were they not very helpful they truly were not listening to us and when their pricing came in they were not any cheaper. Their idea of a design process was to walk us around their outdated and somewhat dirty show room with a note pad. They did a few drawings but refused to share them with us as they thought we would give them to the competition.

Naya then walked us through the process, payment schedule etc. She advised that they would not give us a final start date as they wanted to make sure they had all of the materials onsite before beginning. She advised they had hope to start in August (which they did). From day one, the primary employee on site, Greg, was amazing. He walked us through the different steps, kept us informed as to progress, ensure our bedroom and areas around the bathroom were kept clean and clear. Whenever he had a small suggestion he would come and see us and we talked it through, he advice was always bang on.

Greg's finishing work was second to none from the plumbing, tile work, baseboards, painting etc. He also advised us as to times when electricians and the glass company would be onsite. Again these trades were on time and worked with us to ensure we were happy.

I really cannot speak highly enough of them. Naya and Greg were both outstanding partners in our new bathroom. We will be looking to them first in the coming years for our other bathroom and our kitchen.

Peter and the team at Floor and Bath Design did a great job on our renovation. We approached several companies for design ideas and pricing for a kitchen/main floor and master ensuite renovation. The concept suggested by Floor and Bath Design had the greatest appeal so we hired them. We are very pleased with the results.

The project timeline was originally expected to be 8 to 10 weeks. However, with the current issues with COVID and supply chains the completion took 12 weeks. These issues were beyond the control of Floor and Bath Design. As an example, cabinetry parts which would normally have been in stock required several weeks to be delivered which caused a delay in kitchen cabinet installation.

Peter was also very accommodating of our requirements when living in the house during the renovation. He was able to prioritize the scheduling of the laundry room and the powder room renovation to make them functional so that we would have both laundry and two functional bathrooms through most of the renovation.

Finally, the designers at Floor and Bath Design were very supportive helping us to choose the finishes and other elements (colours, floor colour and material, cabinet style and handles, counter tops etc) that appealed to us but which would also look good together. We could not be happier with the end product.

Peter, Naya and his team of craftsmen did an excellent job from beginning to end on both washrooms. The design and workmanship transformed the washrooms into sleek and modern rooms.

We had been contemplating renovating our bathrooms for a few years and finally decided to complete the project. I had been researching various companies that work in our area who would be qualified and reputable to do the work. We wanted a team that would treat our home with the same respect and reverence as they would their own home. They did exactly that!

Naya and Peter are a great tandem. Naya designed a wonderful renovated space. Peter answered all our questions with the experience and professionalism of his years of experience. They created a great space and the construction was flawless. Their builder/ renovator Greg was a godsend. He showed up on time, he prepared for the project in a way that made us very comfortable, he explained what he was doing and why.

There is no doubt in our mind that we made the right choice in selecting Floor & Bath Design as our renovation partner. All future renovation work that we do, Floor & Bath Design will be our first choice.

Thank you Naya, Peter and Greg!

Very impressed with the reno done by Floor and Bath Design Inc. Always professional, very tidy and knowledgeable about their work, and kept me up-to-date on all progress and next steps. The master bathroom is beautiful.

Floor & Bath did a great job in transforming our dated master ensuite into a beautiful, modern, industrial farmhouse bathroom sanctuary. We are very happy with it and are enjoying the use of it everyday. Kendall (the designer) was amazing to work with. She makes the entire experience more personalized and she was there every step of the way. Peter and reno team were great as well. Very knowledgeable and the crew made sure they cleaned up before they left for the day. Most importantly, everything was done on-time and as per the cost that was initially discussed. Fast-forward a year later, we recently had a bit of a dripping issue with the shower head and so we reached out to Floor & Bath. Peter happily came one morning and replaced the cartridge for us and it fixed the issue. Needless to say, we received great customer service and a wonderful bathroom transformation that we will surely enjoy for years to come! Highly recommend.

(Note: We've had this reno done back in Oct 2019, so this review is a year from when it was completed)

Great service and design from Peter and all of his contractors did a professional job very happy with bathroom

We are truly satisfied with our bathroom renovation ! Floor & Bath Design did a fabulous job.
In fact, the whole renovation process was truly stress-free.
From the moment we walked into the Floor & Bath Design showroom, we quickly realized we had come to the right place. Peter really listened to our needs and used his insight and expertise to steer us in the right direction.
The actual renovation process was expertly handled by Stan and his team. He was so knowledgeable and very kind in addressing our needs from start to finish. The entire crew was professional, friendly and very efficient by completing the job in a timely manner. They also took great care in keeping our home and the work space clean and tidy each day.
We are highly recommending Peter and his renovation team for their workmanship, promptness and trust.

Sanda and George

We hired Floor and Bath Design for our reno, last September 2019,
We were extremely happy with the work completed by Peter (FBD owner) and Kendal (designer).
We renovated the entire kitchen to open concept to family room and the powder room. The contractor Stan and entire crew were professional, friendly, courteous and efficient . The project was completed at the outlined time- frame. We highly recommend Peter and his team
for their workmanship, punctuality, work ethic and trust.
Thank you Peter and FBD Team!

Francesca and Tony
November 2019

We hired Peter and his group at Floor and Bath Design to renovate our kitchen last summer and we couldn't be happier with the result. We can honestly say there isn't one thing that that we would change about our new kitchen. Sarah, the designer, met with us as often as we wished and provided us not only with a fantastic design but also gave us some awesome ideas. She provided us with samples when possible or told us were to go and see examples for ourselves. Sarah quickly got a sense of our style and provided suggestions she thought would work for us. Although we made all the final choices on flooring, counters, cabinets, backsplash, lighting etc. Sarah offered great input and didn't let us make any poor choices. The crew that did the work were super nice, did great work and showed up when they said they would. They cleaned up the work site at the end of each day and kept the disruption to the rest of the house to a minimum. Due to issues that came up during demolition we had to make some changes to the design and Peter was there with suggestions that not only worked but made the finished project better in our opinion. The work was completed on budget and even a little earlier than quoted. Peter and his crews gladly accommodated any last minute changes we made and the added expense was reasonable. We had previously used Floor and Bath to renovate our Master Ensuite and we are glad we chose them for our Kitchen Renovation. We will not hesitate to use them for our next renovation project. Thanks for a great new kitchen!