After dealing with another company for over 20 years we were anxious to upgrade and improve our system as well as the service. Sales person was super professional, no pressure, reasonably priced. We signed up 6 months ago and are totally happy with them. System is easy to use, compact, meets all our needs and gives us peace of mind. The monitoring centre is on the phone right away if the alarm goes off (false alarms!) and are professional and respectful. Very impressed.