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J & S Services

Plumbing
Newmarket ON L3X 1W5
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HomeStars  >  Plumbing in Newmarket  >  J & S Services  >  Sewage line issue
Private User
Private User
Private User reviews Aurora, ON
0/10

Sewage line issue

I hired J and S on the weekend to auger and inspect my blocked sewer line. I paid was $640 which was suppose to include a camera inspection. However the service provider didn't have access to the camera on a Sunday. The line clogged again on Monday and I called J and S back. They told me I had not paid for both. I told the call taker I had paid 640 dollars cash. She said she has a receipt submitted by the plumber for a smaller amount around $500 which she said was a regular rate. I took a photo of the bill with the $640. She said they don't take cash usually. She talked to her
manager and J and S Came back on Monday. The plumber said the line is full again and he needed to charge me for another auger. I said I paid $640 for an auger and camera. I also said that the girl on the phone said a normal charge is less than $640. The plumber said it's normally more then $640. I was confused but sgreed to pay another 100 plus dollars taking my total to close to $800. The other issue I had was that the plumber told me to replace the line was 200 dollars a foot and I had 64 feet. 200 times 64 is $12,800. When the quote was put in writing it was for $28,500. J and S pricing is not consistent and seems expensive for the services provided. I would not recommend this company.

Approximate cost of services:
$800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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