CityBoxes - Rental Moving Boxes

My partner was moving to our house in Etobicoke from his downtown condo. We looked at other moving box companies and prices are all within one another... but City Boxes is the most economical. Despite the lower price tag, Andrew Applebaum does a great job in terms of service. He is pleasant when interacting and he is professional in terms of expectations and always keeps you abreast of what's going on (e.g. delayed delivery due to traffic). The product itself arrives in excellent condition and the boxes were intact and clean. He provides those snap tags and labels. There is an up sell at the drop off of the boxes... he brings packaging paper, bubble wrap and the dolly on which the boxes come on. I'm not sure if he mentions these at the get go (my other half booked him) but he does provide these additional items right when he delivers the boxes. We did need those items so I'm not really annoyed at the opportunity he took--it's smart--but I wonder if he brought it up sooner. That said, whatever premium you'd pay is probably just for convenience so take it or leave it. He also says that if we don't use a box, we just tell him upon pick up and he'd discount us the box.

We needed to extend the box rental by a week to get the time to unpack and it was just an additional $20 (varies depending on number of boxes). He didn't need much notice and it was easy to do. I like doing these boxes versus the cardboard ones b/c I don't have waste when I"m done and the durability is worth it.

Pay in cash (upon delivery/pick up) or email money transfer for a better rate. Overall, I'd say the experience was pleasant and as expected. I'd recommend this service to others if they are looking for it.