My house was growing smaller! I had decluttered my house 3 yr before with a person I hired while she was waiting for her family to come to Canada. She was very efficient but 5 yr later my parents had passed and I had incorporated part of their home and of course all estate files. The office you could not walk into. There was at least 3 inches of paper on the floor, The guest room was full of clothes from a renovation that was done. Clutter B Gone came and did an assessment of the 3 bedrooms and the basement crawl space. The assessment was for 3 days to complete the 3 bedrooms and the crawlspace. In those 3 days the girls worked in teems of 2s and systematically gathered things so I could go through them and designate as Keep, Recycle, Garbage. Clothes got cleared and rebooted and clothes closet was great. They work on the Marie Kondo theory of decluttering. It works. On the third day it was obvious that 3 days was not enough time. I bought another 3 days to try and finish the job. Again we tackled the office area and got it cleared out. But I was not happy with the filing system. I was not prepared to have my files totally reorganized and the estate files incorporated with my own files. There was nothing wrong with my filing system! That and the crawl space were the only issues I had problems accepting. I did not like the reorganization of the crawl space. It was already organized in a good way and I knew where everything was. It is 3 yr later and I still can't find certain large entertaining trays. This was an area that I should have had more consultation and involved with the planning.
Despite my concerns about the crawl space and filing system, the girls work at a very professional level. They are friendly, very hard working in a well organized team, and are very efficient. I hope the girls are able to weather this pandemic.
If you are needing to declutter a house or at least 3 very cluttered rooms that need to be cleared for whatever reason, hire Clutter B Gone you will be very happy you did.
- Approximate cost of services:
- $10,000.00
- Company Response
Hi Donna,
Thank you for taking the time to review us. We appreciate your kind words. We are sorry to hear you experienced a few minor missteps with your filing system and crawl space. I do note however we were not able to do much work other than tweak your crawl space to make room for the new items to be stored down there. In the time you mentioned (6 days) we were able to completely declutter and set-up your guest room, master bedroom, your office/TV room and basement room with the opportunity of tweaking and making room in the crawl space to add items. I apologize if there was any miscommunication between us during your project. At the end of your project with our team it was my understanding you shared you were enjoying your rooms again esp. the office/TV room advising it was very nice to be able to sit and work with no papers around. As we strive to provide exceptional service to our clients, we’d like to encourage you to get in contact with us either via telephone or email and share your concerns and feedback. We are always looking for new ways to exceed our client’s expectations and understanding how and where we could do better is our first step in that direction. Thank you again for your review.