An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I want to thank the staff at OFC for utmost professionalism and timeliness of servicing my request. I had done a lot of research online in the Ottawa area with 3 criteria in mind – price, reputation and staying power. The price was right on target with the competition which led me to reputation. I took to the internet to find details on OFC and competitors… site after site, review after review, it was obvious that OFC is the market leader in this space with respect to customer service, professionalism, price and standing behind their product/service. As with a foundation issue, I want to ensure the warranty I receive is with a company that has staying power and will be around in 10-25 years. Look no further than OFC!
From the onset of the sales process Ziad (General Manager) understood my issues and immediately put in place an action place for resolve. His exceptional knowledge in this space was comforting as anyone with foundation issues can likely attest that there is a heightened level of stress with this type of issue in your home. Within days, the project manager Jason (PM) was in touch and on time dealing with the issues and my various options; It was determined that an interior crack injection was the proper fix barring some other work I needed to complete to solve the water issues – the team was able to help me find a low cost solution and help me understand why water is getting in and other things I can do around the home to combat this issue to avoid issues into the future. The worker who came to do the work was extremely friendly, knowledgeable and professional – completed the work correctly and I am water free!
The entire experience of working with OFC was pleasurable, concise, and informative. Needless to say within days my problem had resolution and OFC relieved my stress immediately. I thank OFC for their hardwork and determination to take care of their customers… immediately. If you have an issue with your foundation… don’t hesitate, don’t wait – pick up the phone and call OFC immediately.
Barry Langlois
- Approximate cost of services:
- $700.00
- Company Response
You are a good man, Barry!
Meeting people like you is what makes our job worth it. Thanks for your kind words and for being such a pleasure to work with.
Wishing you and your family a wonderful Christmas and a Happy New Year!