Abaco Glass Inc.

Windows & Doors Installation & Service
ETOBICOKE ON M8V 1J2
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47%

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Reviews by rating (past 12 months)

Reviews for Abaco Glass Inc.

Average customer rating:
6.7 10 (3 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Patio door replacement plus two small windows

First install attempt patio door wrong colour and wrong dimension and one out of two windows were the wrong dimension plus they forgot to bring in the limiters.

Second attempt, patio door were the right colour but wrong dimension again. They brought in windows with the right dimension but they forgot the limiters again.

Third attempt, they call me to tell me the patio door colour is wrong again and make up a story that it was from my request to save cost. I am now refusing the delivery and I am asking for my money back. I don't know if they will comply.

Note that for both the first two install attempts they removed my old patio door completely and reinstalled it. It is now damaged and I don't know if I will ever see my new door or my $4K deposit again .... A real nightmare!!!!

Update: the owner now refuses to answer and claims I agreed to be delivered the wrong colour for a door I am supposed to pay $8k for! I am texting to ask him to offer a solution, I can see he reads my text but he refuses to answer. My next step is now to go to court to get my $4k back … just incredible. I don’t know how he manages to stay in business behaving that way

Approximate cost of services:
$8,000.00
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Company Response

We try our best to have every project run smoothly but unfortunately sometimes issues come up. We have worked with the customer to address his concerns and have come to an amicable agreement which seen part of his deposit applied to work done and part of it returned. We sincerely apologize for the customers experience and wish him the best with all future endeavors.

K.P. in Toronto
K.P. in Toronto
9 reviews Toronto, ON
10/10

Replace skylight

Charles came very quickly when I called on New Years eve day to give me a quote to either repair or replace a skylight in my home. He was both knowledgeable and generous in offering me a clear explanation of both why my existing glass had failed, and what he could do to mend the issue.
When my skylight was ready to install, his team were timely, polite and did a wonderful job installing the new skylight.

I highly recommend this company, they're knowledgeable, great at a communicating with clients, and great workmanship. Thanks!

Approximate cost of services:
$3,000.00
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Peter Besler in Etobicoke
Peter Besler in Etobicoke
4 reviews Etobicoke, ON

First Review

10/10

Replaced 22 windows and patio doors

Chuck Doiron and his team at Abaco Glass did a fantastic job on replacing 22 of my windows and several patio doors. It was only 3 weeks from the measuring day to completion. They were very professional and detail oriented. True craftsmen who know their trade. Great cleanup too. They saved me over $30,000 because other companies wanted to replace all my beautiful frames just because of a crack or failed seal in the glass. Abaco did what 3 other companies said was impossible. I highly recommend them. Please feel free to call me for details or to come by to view my windows. Peter Besler, Kingsway Etobicoke 416-594-2257

Approximate cost of services:
$11,000.00
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