These guys are Hacks , I am totally Disgusted with the Job that I paid them to do
They never matched the brick and very poor workmanship , they do not know how to use a Level ! I asked them to come back and redo the job again ?
I located the matching Heritage Beige brick at Masons Masonry & they told Me to spray paint the Bricks to match the original bricks???
- Approximate cost of services:
- $4,400.00
- Company Response
Hi Freddy,
I am sorry you feel that way. This review is somewhat surprising, given that 3 years ago when this work was completed you expressed complete satisfaction and paid us in full. You even had us back to complete a small flagstone repair on a separate occasion, after the larger project was complete.
You were given a brick sample before the materials were ordered, which you approved. The bricks were delivered a few days before the work began, and left on the driveway. You had every opportunity to verify the brick to be used, and you did. In fact, the bricks installed were Heritage Beige. As we discussed over the phone, there is no closer match. Mason's Masonry (the supplier) actually gave sound advice to tint the bricks (not spray paint), which is the common solution for bricks that are not a perfect match for colour.
At Rockwell Masonry, we stand behind our work. If something had been done incorrectly, we would have fixed it.
Regards,
Steve