Toronto
I took my thinkpad in for a fix, and Karim was able to locate the solution quickly. Fixed while I waited!
And no charge - it turned out it was a small issue, but I am a total computer dweeb, so couldn't figure it out myself. I was treated with respect, and courteously.
Karim was knowledgeable , and also demonstrated a clear awareness of the importance of good customer service.
I have dealt with them before, and will continue to do so because they do such a great job.
- Approximate cost of services:
- $0.00
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