Roof looks great. The workers tore off the old roof and re-shingled the roof of a bungalow home in 1 day. They were a pleasant group of people. I especially liked how they all dressed in the company uniform t-shirt, which clearly showed the neighbourhood that they were a professional company and not just some shirtless sweaty men on top of our roof.
The main person in charge had brought a folder with roof samples, provided a folder with all the information, including a certificate for the 15-20 year warranty. Very professional all around. They answered promptly to my request to have the job completed as soon as possible, by showing up within 2-3 weeks of the initial quote. They were not pushy, and just polite and well mannered - well behaved trades people are unfortunately not easy to come across in the trades.
At the end of the job, they took all their garbage and scanned for any loose nails and debris. The site was left in as clean of a condition as before they showed up - along with a new roof.
The only minor complaint - there are under a dozen nail heads that still show on the roof. That has a tendency of rusting in the future, and so it may become an issue down the road. That and the front overhang of the roof is about 2". The gutter installer noticed the overhang was a bit too long, which in a huge thunderstorm rain may overspill past the gutter. So far it has not been an issue, but it is worth mentioning.
The price was comparable to the other quotes that came in. However, overall I would call them back again but would just ask them to pay particular attention to the things I mentioned above.
- Approximate cost of services:
- $3,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks you for your comment, and we are appreciated your business. I am sorry for the nail head shows on the roof, please give us a call. I can send someone over to fix the issue immediately.