Ecotech Windows & Doors

Our experience;

We were told by our salesman that Ecotech manufacture their own windows, which we found out later isn’t true.

Ecotech stood us up on 3 separate occasions without so much as a phone call. This seems very unprofessional in my opinion

The installers did a sloppy job and we questioned them on their work while they were here the first time, we were told there was nothing they could do. The owner had to send him back out to correct the work that wasn’t completed properly the first time (i.e. holes in the caulking, screws that weren’t screwed in all the way etc.)

The owner was willing to send an installer out for a 3rd time to correct improper workmanship. We declined this offer however, so we could be done with this company, as it has been over 3 months since signing the agreement with them to have two windows and one door installed.

We are left with a door that has multiple draughts (which we were told was “normal”).

We also noticed a dent in the door; however, they denied all responsibility for this.

We have found Ecotech to be extremely unprofessional; the owner lost his temper and threatened to pull the warranty on the windows. He asked for the remaining balance before the job was completed, etc.

The windows themselves are nice and the price was competitive, however, we wouldn’t use Ecotech again due the aforementioned problems we incurred.