I got a quick and prompt response from Dynamite Colours, based here in Mississauga. Amir was the sales guy we dealt with. He was very courteous, professional, and very accommodating. I called their company on Friday December 9 and got a call from Amir over the weekend. We met on Tuesday and he showed me a sample of the white shutters that I wanted for my newly renovated kitchen. Amir showed me and my husband other options, however, it was the shutters we felt were perfect for our kitchen. I asked Amir if it was possible to have them before Christmas (for only two windows), and he guaranteed that since it was a small order that it can be done. Our shutters were installed yesterday, December 19, and they look great. There was a screw cap that was missing and I called Amir. Today, he made a quick trip to my house and installed a cap and gave me extras. That's what you call fast and reliable customer service. I highly recommend this company, especially Amir.