We just had some landscaping work completed by Interloc-Kings. We had the front and side walkways, back patio and landscaping work done. We started talking to Roger at Interloc-Kings about four months before we finally signed the contract. We are very careful about who we choose to do any type of work on our home. Friends who know us, know that we are very thorough and do our due diligence before we make our decision.
We obtained multiple quotes (six). Roger did not have the lowest or highest quote; however, we believed he was more than fair and he had the best price for the work to be done.
To say that we are extremely pleased with the results is an understatement. Roger and his team, Andrew, Danovan and Mark transformed our jungle in the backyard to a place where we now feel comfortable to relax in and entertain. We have already received many compliments on the entire project. The front walkway is so inviting now. The pictures just don't do justice to how beautiful it all turned out.
Roger provided suggestions, but also ensured that he incorporated what we wanted. It was a real collaboration between contractor and client, which is what made both the process and end product so positive. He came across as knowing his work, and was so humble, yet confident. It's hard to explain, but you will understand as soon as you start talking to him. His sincerity and professionalism is second to none.
It takes a good, strong leader and dedicated team to be successful. You could see that Roger and his team all worked well together and took a lot of pride in what they do. They were very hard-working, pleasant, skilled and careful in their work. It was as if they were working on their own personal property. Not only does it look great, but more importantly, we also feel that everything was done properly with full integrity.
Some contractors are very pleasant and agreeable before you sign the contract; and then after you sign on the dotted line, their attitude changes. Not with Roger. He was so accommodating and patient from beginning to end. He is the most friendly, honest and down-to-earth contractor we have ever met. He answered ALL my questions (and trust me, I had a lot!) In answering our questions, Roger gave us the comfort we needed to entrust him and his team to do the job. Not once did he ever make any condescending comments or discourage us from asking anything. He explained everything thoroughly. In fact, after every conversation, he always encouraged us to let him know if we had anymore questions.
During the time Roger and his team were doing the work, another contractor happened to come by and made questionable comments to us about Interloc-King's work. I posed these questions to Roger, Not only did Roger address these questions thoroughly, but he also maintained his professionalism throughout. This showed us that he was confident and sincere about his work and reassured us that we had chose the right landscaper.
We made some changes along the way. For some contractors, changes in scope could be an opportunity to take advantage. However, Roger was so patient and fair about it that we never had any concerns that he would take advantage of the situation. He was very accommodating and his priority was to ensure that we were happy with the results.
Needless to say, we will be referring Interloc-Kings to anyone we know who is looking to do any landscaping work. If we plan on doing any further landscaping projects in the future, Interloc-Kings definitely, without any reservations, has our business! We just cannot say enough wonderful things about Roger and his team.