The Roof Whisperer

We just completed a relatively small job with Arthur and his team at The Roof Whisperer and we are very satisfied. The work was done earlier than scheduled in a high-quality manner. Arthur communicated in a professional way at all times and we feel that we certainly picked the right contractor for this work.

I feel that it is informative to also offer a bit of a back story. In the summer of 2014, our house was leaking along our east facing frontage during rainstorms. We thought that there was a leak in our roof so we called out a couple roofing teams to take a look. One group, who I won’t mention here, suggested quite a serious improvement to our roof shingles, which are only about 5 years old. When Arthur visited, however, he advised us that actually our roof is generally fine and though it could use some small, typical maintenance improvements, the reason our house was leaking was actually because the bricks on the front of our house needed to be repointed. He showed me where the problems were and recommended a mason to do the work. Sure enough, we had the brick face repointed and the leaks never occurred again. He quoted the maintenance items we might want to do on the roof but at the time we declined to do them. When we had Arthur back to quote on the clearly necessary work on our garage shingles this year, he offered to also do the small roof maintenance items as part of the contract, at a discount to the fee proposal he offered last year. His team did that work this summer as well and we feel like we got great service and quality work at a fair price.

Thanks Arthur. Thanks also go to Jean, the Roof Whisperer’s happy office manager who manages the invoicing and general paperwork associated with the projects. She was always very kind and helpful. Arthur’s onsite team were great, too. Though their English wasn’t perfect, they were very kind, seemed to work very hard, and did a conscientious job of cleaning up after themselves at the end of each work day; this is particular important for us since we have a child that plays in the grassy area near the garage.

Overall, great work and recommended.

R*