The Roof Whisperer

When I bought my home, I knew the flat roof needed to be replaced, and I decided it would also be a good time to install a new skylight above my stairs. Being a first-time homeowner with a limited budget and limited knowledge about roofs/skylights in general, I was really nervous about hiring the wrong company to do such a big and expensive job. I wound up “interviewing” about 10 different roofing/skylight companies, and it didn't take me long to realize that Arthur and his team at The Roof Whisperer were the obvious choice. He wasn't the cheapest, but it soon became clear that he would be worth every penny. On his first visit to the house to give me a quote, he spent almost an hour talking through the various options and making sure I understood and was comfortable with my choices. He was also the only one who caught things that the inspector had told me about (other roofers didn't catch them). As a nervous new homeowner, he put me at ease immediately and made me feel like I could really trust him and his technical knowledge. When I was narrowing down the options, he was always patient and responsive despite my incessant questioning, and once I finally hired him for the job, his guys showed up on time every day, were very nice, worked hard and long hours, and cleaned up after themselves before going home. There was one tiny issue that came up during the project, but as soon as I told Arthur about it, he apologized and had it fixed immediately. Arthur went above and beyond for me--fixing things we hadn't realized would need to be fixed at no extra cost, keeping me informed throughout, etc. The end result is a perfect new roof, a gorgeous new skylight that was impeccably installed, and the most priceless item of all--peace of mind that my first big investment in my home was with the right company. The only problem is that Arthur set the bar so high that now that I'm working with other companies on other projects, no one compares! If you want quality service from someone who cares about doing a great job and making you happy, hire Arthur at The Roof Whisperer. Trust me--if anyone was going to be tough to win over, it was me, and I couldn't be happier.