Gold Star Windows And Doors

The overall experience was excellent. We had been looking for replacement windows for quite a while, and continued our search at the Home and Garden Show. We had narrowed our search to GoldStar and one or two others. We met the GoldStar people at the show, were impressed with the products and scheduled an in-home visit to have an estimate prepared. The estimating process was pretty straight forward, measure the windows, discuss the different materials, finishes, etc. and work up a price for all the choices. The quoted price was reasonable for the configurations we selected. One additional benefit we were able to realize was switching to casement windows in two locations in our home. The window over the kitchen sink and the window in the utility/laundry room were always difficult to reach and open easily, but with the casement replacement windows it is now easy to open the window and enjoy fresh air. However, before making a final commitment, we made a trip to the their factory/showroom on Yonge St to look at the products and materials we had selected to confirm our choices were what we really wanted. This was a good decision as it gave us the opportunity to revise our final configurations and save some cost while still getting a great window. Having the final material and color combinations we wanted, we got together with our representative Mike and signed an order. The process went very smoothly, the order included a detailed description of each window and the cost for each. It was estimated the installation would take place in about two to four weeks. A few days after placing the order an individual schedules a time to measure each window for exact sizes for the production of the windows. This step went very well, with each window being numbered so the installation crew was sure of getting the correct window in the right place. As it worked out, the actual installation was completed three weeks after the order was placed, much to our surprise and satisfaction. The installation crew of four Alex, Sergio, Vlad and Ivan showed up on time as scheduled, took care to cover the floors in the work areas and carefully removed and installed the new windows. They were very good. They were able to remove and replace the seventeen windows and clean up in a little under nine hours. We were very impressed with their professionalism and thoroughness. About a week after the installation was completed, GoldStar scheduled an appointment and sent representative Andrew to check each window to insure proper installation and operation. We feel we selected the best company for replacement windows. The quality is excellent and the price is very reasonable compared to several others we had considered. I would definitely recommend GoldStar Windows to others.