Windows By Installer

Home Office Renovation
Toronto ON M5V 2T6
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88%

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Reviews for Windows By Installer

Average customer rating:
9.7 10 (315 reviews)

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Robin Harrison in Oakville
Robin Harrison in Oakville
1 review Oakville, ON
10/10

I ultimately went with Alex

If you want a capable windows installer at a reasonable price, I highly recommend "Windows by Installer". I just bought a house in King City, where I needed to replace 13 original windows from the 1960's. Alex came recommended from my contractor who had worked with Alex on other projects.
I went a bit overboard in getting free estimates. I called at least a dozen companies. The owner Alex, came to my house, took measurements, and called me with the estimate the next day. He gave me a variety of window options and I was able to see the window in his showroom. He was the only guy who did not take up an hour of my time to oversell the quality of his windows. He was professional and answered all of my questions.
The price was very close to the cheapest. I ultimately went with Alex . The installers were amazing. We had a 3 week old baby at the time and my wife was home alone during the install. My wife told me she could hear Alex instructing his guys to be quiet for the baby, which she appreciated and shows you the quality of the job. They cleaned up every day and there was not one speck of dust or dirt anywhere. We didn't even need to repaint the window trim, as there was no damage to the walls.
We are very happy that we chose Windows by Installer and I highly recommend their workmanship. I have another window project coming up and they will be the only company I call. It's refreshing to have zero complaints with a contractor. The experience I had with Alex is the experience you should have with every contractor.

Approximate cost of services:
$5,700.00
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Company Response

Hi Robin,

Thank you for taking the time out of your busy schedule to give us a review. We are always willing to accept any input on how we provided our services. It is very important to us to take into consideration our customer's experience with us and we make it a rule to ensure our client's are 100% satisfied. Should you have any questions or concerns about your most recent window installation, please do not hesitate to contact us.

Best regards,
Alex

Private User
Private User
Private User reviews Burlington, ON
10/10

Happy with the door

Mario installed the door. It is good so far. Alex was prompt in communication, always replied to text. Omar followed up later to see if everything was fine. Happy with the door. Will recommend to anyone.

Review has 1 previous version
Approximate cost of services:
$1,750.00
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Company Response

We are so pleased that you're happy with our products and installation. We truly appreciate your kind words!
Thank You from all our Window Family !

Vic Shah in Mississauga
Vic Shah in Mississauga
2 reviews Mississauga, ON
10/10

WINDOWS INSTALLATION

Everything went Wonderful! ***Exquisite Job!*** The Two Men Alex and Mike, that came to my home you could not ask for ANYONE better! Very Professional and "On Point"! They made my day! Friendly, Nice, Professional, Courteous, Pro's for sure, Very Neat & Efficient in/with their jobs! I just watched them work in Amazement. They work Extremely well together. I'm definitely a Happy Satisfied Customer! (smiles) I cant stop raving about them and their work to my family. I will Recommend them for sure to anyone I know needing windows. Excellent! THANK YOU - AW!

Approximate cost of services:
$6,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear Victoria,
Thank you for your extreme honesty regarding your experience with our company. Alex's experience in the business is an asset to all the jobs he takes on, and we're glad you could appreciate that.
All The Best.
Thanks,
Mike

Igor Nikolic in Toronto
Igor Nikolic in Toronto
1 review Markham, ON
10/10

We had a steel wood grained door installed

Excellent! The door was ordered from their showroom and we were told it would take nine weeks-it actually took about five weeks. The door looks so much like wood you can only tell that it is steel by touching it. The installer was very professional and worked non-stop for about three hours. The door really makes a nice statement and comes with a metal frame and is capped and caulked. I would highly recommend them.

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Igor for your business. We are pleased to know that you are happy with our service, as we strive to be the best. Hope to serve you for other projects as well.

sofieanton in Toronto, Ontario
sofieanton in Toronto, Ontario
4 reviews Toronto, ON
9/10

Window Installation

Originally there were issues with this company however I was please to see that they were attentive in rectifying this situation. I was able to meet with the senior manager Ilia which was instrumental in assisting to bring closure to issues I had in the past. I was pleased to see this company make efforts to rectify these problems.
I recommend this company for this reason.

Review has 1 previous version
Approximate cost of services:
$1,700.00
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Company Response

Hello Sofieanton, I am glad that we were able to resolve your issue. If you have any other questions or concerns, feel free to reach us by email or by phone line.
Hoping to serve you in future as well. Great service is our promise.
Thank you.

Lisa  in Toronto
Lisa in Toronto
1 review Richmond Hill, ON
10/10

They replaced our front door and transom window with a new steel door and storm door as well as a frosted glass transom window. They also replaced our basement windows with glass block.

My husband and I had been shopping around for doors for quite sometime with no luck. I called Windows by Installer to ask if they do in home estimates which they do but the gentleman suggested I come into their showroom .They had lots of door styles to choose from and we were very happy with their selection. We put a deposit down on the door we picked out and scheduled a time for someone to measure, they were on time, he worked quickly and was very professional and pleasant. When the order was in we changed our mind about something and they did not give us a hard time, we decided not to go with aluminum capping around the strom door. The installers arrived right at 9am morning as scheduled, they were extremely professional and the fact that we decided not to go with the aluminum capping actually made their job much more difficult because they had to practically build us a whole new door frame, but no one complained.One guy even noticed our window was not working so he fixed it for us! We were very impressed with this company, the whole experience was pleasant and stress free, we highly recommend them. We are so happy with our new front door and storm door, we also got glass block windows for our basement.

Approximate cost of services:
$4,800.00
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Company Response

Thank you Lisa for having our services. It was great to help you for changing your house front door, storm door and windows. We hope to serve you and your friends and family for their doors and windows improvement services. Don't forget our referral program, a great way to have some free cash. Best service is our promise.
Thank you.

Mark Zhang in Toronto
Mark Zhang in Toronto
1 review Markham, ON
10/10

Installed 15 windows and 1 door

After looking and getting quotes from numerous contractors we were recommended to check out Windows by Installer. We went to their showroom which was very nice to see all of the products they carry. They had it set up really nice. We met with Alex and he showed us exactly what we wanted. The windows came in very quickly and they had 5 guys come and install the windows. They were all extremely professional. They worked together as a team and got the job done in about 7 hours. We were extremely satisfied so much that we then ordered a 9 lite back door. Everything looks great.

Approximate cost of services:
$8,900.00
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Company Response

Thanks for your review Mark. Hope you are enjoying your new doors and windows.
Was pleasure to do business with you. We promise best quality and service.
Thank you. Alex and team.

Helen in Toronto
Helen in Toronto
1 review Brampton, ON
10/10

We had the original old-style set of wooden side-windows and door to our outside patio replaced with two side double-insulated picture windows, a new steel entrance door and storm door

We liked the idea of going to a showroom and being able to actually see and select both of the doors. We discussed the options for the side windows as well as the installation. The atmosphere was very welcoming and professional. We dealt with couple of the family members who worked there and the experience was very satisfying. We waited a bit for the installation due to the fact that the picture windows had to be custom-made. When the installer came he was also very friendly and professional. Besides the installation of the windows and doors he capped the outside completely, re-attaching two outside railings in the process, and installing inside molding as well. He explained everything when he was finished and left the whole area completely clean. We are extremely pleased with the results. The functioning of the doors and the whole appearance of the work is exceptional. We are very satisfied with the overall experience from beginning to end and will be using them in the future. We recommend them to anyone.

Approximate cost of services:
$6,550.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Helen, thank you for the review. We promise best quality and service for our customers. Hope you are enjoying your new doors and windows. They look great.
Thank you again form Alex and team members.

Brendan in Toronto
Brendan in Toronto
1 review Newmarket, ON
10/10

They came out to replace my basement window

They showed up on time and were very courteous and informative on everything that they were doing. They went an extra step and cleaned my vent for me as well. They were very clean and thorough. I have used them before and would recommend them in a heart beat

Approximate cost of services:
$1,770.00
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Company Response

Thank you Brendan for being our loyal customer. We always love to serve you with our services. Feel free to contact for future needs as well.
Have a good one and thank you.
By Installer Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Windows By Installer

Family Business, Home Office, No Sales people, No Middleman. Friendly Service and Prices. You will save more than 60% on your project ! ! ! Hi, My name is Alex. I am a window installer. I have been working for one of the largest window companies for 22 years. I ...
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