Windows By Installer

We've had our sound-proof windows for nearly a year now and couldn't be happier. Before the windows were installed, my sleep was being repeatedly interrupted by sirens, drunk college kids, noisy garbage trucks, etc. The results of the windows were immediate and amazing. I have no doubt that it has increased the value of the property and distinguishes our home from others in the area. One recent morning, I noticed a loose part in the kitchen window. It didn't affect the sound insulation, but it was difficult to keep the window open. I gave Steven a buzz, and he was at our house and had the window fixed free-of-charge THAT afternoon. He explained the part can come loose when the window is opened too much. While he was over, we also pointed out that in some areas the caulk was cracking, and although this wasn't affecting the sound and was hardly noticeable, it was visible if the windows were inspected closely. He offered to come back with his tools and fix that as well, and indeed he did within the week. He even left us the matching caulk so we could repair it ourselves if needed. I really don't think we could ask for more professional and responsive service than what we have received so far.