Windows By Installer

Alex was willing to sit down with us to understand what we wanted and considered the limitations imposed by covenants in our neighborhood. He offered suggestions that made sense -- and made us feel comfortable that the decisions we made were the right decisions for us and our situation. In the end, we replaced all our windows with Restoration vinyl clad windows which were scheduled to be installed while we were on Winter Break with our daughter so we got to watch the installation.
The install crew (Mike, Oleg, and Chris) arrived as scheduled -- even calling to let us know they were caught in traffic and running a few minutes behind the first day. After a quick walk around, they explained how they would like to proceed and immediately set about getting the job done. As one window was removed, another was set in place. The crew was personable and welcomed our questions about "how" the windows differed from the ones coming out and how they installed them to make sure the best fit was created, which included making sure supporting structures were sound and that the install included proper insulation and caulking to insure against air infiltration from openings around the frame. The replacement doors were like the ones we took out -- same leaded glass pattern on the full view glass and sidelights. Mike even helped me remove the decorative glass inserts from the doors we were replacing because I wanted to keep them for future use in other projects. There was some sill damage at both door openings and Mike repaired it before setting the new doors.
We noticed on the first day that the crew worked through lunch, so we served Pizza Hut on day two. We felt very fortunate that the crew was willing to stop for a while to eat with us and it gave us the chance to get to know them personally while thanking them for a job well done!
Our new windows and doors look fantastic! When we wanted to change a couple details (add full screens, instead of half screens; have blinds between the window panes, etc.), they took care of these without a problem. And, did we mention that the installation crew even re-installed our window coverings when they finished the job? OUTSTANDING SERVICE!