I meet with Steve from Windows By Installer to obtain estimates on installing new windows in my home. He gathered all the information that he needed and a couple of days later he called me back with his estimates. I did not make a decision at that time as I was waiting on another bid. After I received the remaining bid, I met with Steve to discuss the details again. He was offering me higher quality products at good prices and Windows By Installer had good ratings/reviews. I decided to accept his offer. He had two staff members come out and remeasure the. They ordered the materials and about 5-6 weeks later they came out to install the windows. They didn't tell me that they were installing the siding the same day they were replacing the windows, but that didn't end up being a problem. The crews installing the windows and siding were unsure as to which type of capping I had requested around the windows and fascia/rakes. I told them what I had requested and they had someone go get the right product without any hesitation. The window and siding crews were very polite and courteous. They definitely gave me a sense of confidence that they knew how to do their jobs well. It rained in the afternoon, but the guys waited it out and got back to work after the hard rain was over. The weather wasn't very nice but they didn't complain. The window crew was able to complete all 12 window replacements in one day. The siding crew took 2 days to complete the job. Tearing off the wood shake shingles was a mess, but they cleaned it all up and hauled off all the debris. I am very happy with how my house looks. All the staff at Windows By Installer did a great job from start to finish. Steve truly does want you to be a satisfied customer and will do everything he can to make that happen. I would definitely recommend them to everyone.
- Approximate cost of services:
- $11,300.00
- Company Response
Thank you for choosing us. We appreciate your review. Thank you so much for taking the time to thank us.