Smilies Home Service

20 cm snow fell and 9pm and snow started last night and still has not shown up at all . My neighbor and I have shared drive way she is 80 years old and can't do anything. She had appointment this morning and had to plow her car out and in at 4pm. I have a disability and can't remove snow . The road we live on has city plowed street as it is a bus route and end of drive way is mounded of solid snow wet heavy snow. Not happy unreliable even though smilies guaranteed he had 4 machines and would be there to clean drive ways promptly. Only paid for half season big mistake.

My experience with this company has been great - they saved me when another company left me in the lurch last year and I'm really happy to hire them again for this winter!

Amazing company no matter what season it is. Reliable and prompt. Family oriented make them that more friendly to deal with. Been using them for 7 years and will keep on using them. My sister started using them this season in Crystal Beach and just loves them. As Don rescued her from the Metro scheme last winter. Highly recommended.

After the owner of our snow removal contractor retired we hired Smilies. On December 31, 2019 Smilies removed the snow from our driveway for the first time this year. The city plowed our street around noon and Smilies was no where to be seen. I called at 2:00 PM to be told they were just around the corner and our street was next. They arrived around 4:00 PM. They neglected to shovel the walk and up to the gate at the side of the property, which is part of our contract. I texted the same day to advise them of such. I also asked them to confirm that our driveway would be cleared first thing in the morning to allow access to the road so we could get to work. There has been no response. An apology would have been in order as we had to do the work ourselves. I hope the service improves!

Only select if you are willing to wait 15 hours after snow stopped falling to get cleared. Created much much stress especially since mobility impaired. Will never use again for sure.

I have lived in Ottawa for 10 years and this is the 4th snow removal company I've used - and my last. They are prompt and thorough, especially shoveling steps and pathway. Great communication. Highly recommend.

This is my first year to call the Smilies for my home snow blowing. They are done very good work! Thank you for your good service! I will recommend your company to my friend!

Hanh Chi

I have used Smilies to remove my snow for the last few years and have been very satisfied with the reliable friendly service. I can't lift anything heavy and he gave us a fair reasonable price for the driveway and walkway. I have no problem recommending this company to anyne in the future.

I have employed Smilies Home service to clear the snow from driveway for the last 5 years and they have done a superb job. Not only do they clear the drive completely but also the sidewalk upto the front door. They contracted for 5cm or more but often came when there was a lot less snow. They often came during the night and always returned to clear the end of the drive when the city plow had been by.
For the last two years I have employed the same company to look after our house lawns. The grass has never looked so good and they cut the lawn every single week. Always taking away the cuttings.

This company cleared my snow this past winter. They came as promised and did a thorough job of snow clearing and shovelling of my walkways and also my back deck.