Robart Electrical Services Ltd

My wife had originally found Robart Electrical a few months ago on the homestars site when we needed a minor electrical problem resolved at our condo. We were so satisfied with the prompt service and reasonable pricing; they were the only vendor we considered to solve a fairly major issue with our new (to us) home.

We had what we believed to be, as told to us by our home inspector, 60 amp electrical service to our home. I knew that was an issue that had to be addressed immediately, so I called contacted Robart via email and Rob (the owner) phoned me within 12 hours to set up a time for a site visit and assessment.

Rob showed up (exactly when he said he would) and informed me that it looked like we actually had 100 amp service to the house, but the main panel was a 60 amp panel that was full to capacity with some of the breakers were double tapped, insufficient breakers for appliances..etc.

Another concern was that as typical a 60-year-old home, it was wired without ground to each outlet. Dreading the worst (re-wiring the whole home) I asked Rob what our options were. Luckily, he said we could use GFCI breakers in the panel and add surge protection to the entire system to protect the sensitive items (TV, computer etc). Phew.

Rob also took a look at where the power was tapped from the utility pole leading to our garage and noted that the electrical mast was not up to code and would need to be replaced along with the meter. We weren’t expecting that, but again, surprises are to be expected when dealing with an older home. After receiving and accepting the quote, we set up a time for it to completed. Robart took care of the necessary permits with the city, coordinated with Epcor to disconnect power and the final electrical inspection before power could be restored.

Both electricians arrived on time and were done in about 8 hours. They were the consummate professionals who did a very tidy job on the install and cleaned up everything when they were done. We were expecting the bill to be higher than the original quote because I think there might have been a bit of extra work that they hadn’t anticipated, but Robart were true to their quote (actually a little cheaper) and we couldn’t have been more pleased with both the professional service and the honesty in their pricing.

I would not hesitate to recommend Robart Electrial Services to anybody, and we will be most certainly calling on them when the next electrical gremlin makes an appearance.

Thank you so much for making our home safe (and insurable!)

Peter and Kristina

P.S. I can't forget to thank Mindy from the office for being so friendly, helpful and prompt with replies :)