Perfect Packers

The guy who wrote the quote just asked about the garage and basement, didn't feel like looking.

Showed up, wasted our time deciding which way to go into driveway, wasted more time by deciding they should have backed in, then moving the van, stopping traffic, etc. Backing in they damaged the tree - huge limb came down.

When the movers inspected the garage they said we were under quoted. Their truck was too small so we had to wait around for another.

It was a long long day. Very stressful. They became impatient and rude. They basically unloaded as much as they could into the garage. suitcases, etc. It would have been nice if they put the shelving against the walls, but instead they put it in the centre, and distributed the rest of the contents around it.

They did the same in the basement (tried to put the shelf in the middle) - but we noticed before it was too late and demanded that it be corrected.

Their impatience (in addition to throwing things wherever they fit - namely the garage, completing ignoring packaging labels) also lead to (I suspect) all the gouges in the walls from rushing in couches through the enteranceway and down the basement stairs. Wish I could upload photos.

They also decided to disassemble our dining room table - the wrong way. There are bolts/nuts, yet they elected to take out the wood screws. Then loose them. Then while re-assembling the table with whatever screws they could find, they stripped the holes, and left the table for me to deal with. Thanks.

Lastly, one of the 3 movers got "sick" and slept in the truck, then left. No complaints there. My complaint is that they then attempted to charge us the more expensive 2-man quote. We had to argue that they not penalize us for the sickness of their employee.

Overall, a really long day. I suppose all moving days are stressful, but the company did not help the experience. Less than impressed. Less than satisfied. Honestly would of been easier to move ourselves as after they left we basically had to anyways.