Angel Movers & Storage Ltd

Moving & Storage
Toronto ON M2N 1E1
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Moving & Storage
Angel Movers & Storage Ltd
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Reviews for Angel Movers & Storage Ltd

Average customer rating:
9.9 10 (887 reviews)

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Nicci in Thornhill
Nicci in Thornhill
1 review Markham, ON
9/10

Movers

Anna in customer service was fantastic - caring and helpful with all the back end work.

We've had bad experiences though in the past with other companies who had great customer service and bad movers.

What a joy to find out that the guys who moved us were fast, friendly and efficient!

Great experience! We're very grateful!

Approximate cost of services:
$850.00
1 of 1 people found this review helpful.
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Company Response

Hi Nicci!
We are so honored to have been part of your family transition to a new home this year and all your other joys happening. Thank you for your trust, your confidence, and your beautiful nature. You are appreciated greatly.

Lorraine in Toronto
Lorraine in Toronto
2 reviews Toronto, ON
10/10

Residential Move (Toronto-London)

Angel Movers are one of the most professional movers I've ever worked with. From start to finish, the whole team was courteous, caring, knowledgeable and trustworthy. Anna's customer service was prompt and reliable and follow-up was superb. Johan's home visit to provide an estimate was friendly and professional, and I learned a great deal about packing and moving techniques from him. And movers Darryn, Shane and Keva were unfailingly kind, cheerful, efficient and energetic. And, I should mention that everyone has a lovely sense of humour - a key quality in my books! The cost was very reasonable and the quality of service unparalleled, and I wouldn't hesitate to recommend Angel Movers first and foremost to anyone needing the best moving service in the GTA. Thank you to everyone at Angel Movers for making a stressful time positively enjoyable!

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Lorraine! What wonderful kind words, you are truly an amazing person, and a stellar customer. We appreciate your business, and are honored to have worked with you. Thank you again, all the best.

Leela in Toronto
Leela in Toronto
0 reviews Toronto, ON
10/10

Furniture Move

I have used Angel Movers for my past two moves and have been extremely impressed with them. Their staff, including customer service and movers, are professional, detailed, and thorough.

It was a pleasure working with them. They take the time to understand exactly what is needed and plan and coordinate all moving details. The movers arrived on time, worked efficiently, and were careful with all of my items.

They also have arrangements for reasonably-priced storage as needed.

When asked if I know of any good movers, I always suggest Angel Movers, and I'll use them for my next move, too!

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Company Response

...

Daniel in Mississauga
Daniel in Mississauga
5 reviews Mississauga, ON
10/10

Peace of mind

I wanted to reach out and thank you, Anna, for a great experience; you sent the most awesome crew, so professional and courteous. Timing was perfect and the whole process to secure the furniture was efficient and effective. They all took very good care of our belongings.

Thank you for taking a stressful thing and turning it into something manageable.

Very happy it's behind us!

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Daniel! Thank you so much for your kind words, we all appreciate it very much. I say it time and time again - great customers make for light work - and you surely fit the bill on this. It was our pleasure, and honor, to be of service to you. All the best.

eric.reyes.27 in Toronto
eric.reyes.27 in Toronto
1 review Toronto, ON
2/10

DO NOT USE. TRUST ME READ BELOW. PICS EQUAL PROOF

DO NOT RECOMMEND

In response to the LAME response by Mr. Johan and his company. The only discount we asked for was to save taxes and pay cash lol. Hand to God. It's funny how defensive the company got. Also.... These are 1/3 of the amazing pictures I have. Anyone interested in more feel free to email me at eric.reyes.27@gmail.com. I go by Eric or Mr Reyes. We are appalled at the strong and poor choice of words used by Mr Johan. "Blackmail" is non existent in this case and I have proof and documentation of that as well. Also they tried to refund me $100 dollars which we have yet to receive at John's request to cover the disgusting toilet we had to replace. See pics below. And we also tipped $30 to each driver, plus got them all Double leg dinners from Swiss chalet. So what's that? _50 dollars per driver out of pocket. Does that sound like we were asking for a discount? Lol.........Nice try guys. This is a great platform just to convey our experience. That's all we are doing. Clearly Angel Movers is very concerned about their flawless reviews. But reality is no one is perfect. And we just wish they owned up to their mistakes that day. Most importantly we don't want this to happen to anyone else out there. Believe you me they can keep the $100 dollars. We dished out and took care of his guys. Even after everything that happened. It was a hot day and nonetheless worked hard.

I'll try to keep this short and sweet because my wife and I are still fuming in rage. We had a horrible experience with Angel. Shocking considering they're reviews. They sure know how to charm and sell. But you truly see people's true colours during moments of despair. And let's be real.... The moment of despair was on us as the customer. Not them as the hired company. We had a lots of damaged furniture including our expensive China cabinet. They left after the move.... 2 min later a glass door they assembled back, almost fell on my wife's head. Can't make this up. ... Wait it gets better.... The house we were moving from was left like a bunch of teenagers just had a party. Bottles of water and tape rolls everywhere. A flooded toilet full of crap was left. Turns out one of the workers decides to wipe themselves with Bounty. It gets better........ Missing ratchet set brand new was missing, along with my Golf Shoe Puma bag ( not a typo) was taken. All they left was my golf shoes. All of this was conveyed to to Anna and Johan. Nothing was done about it. They will tell you that they run a tight ship. That Johan checks in on them. But long as money is collected, it's a free for all. We've moved 4 times and this was by far the worst. More so with items that were taken from me. Or should I say disappeared.

Approximate cost of services:
$2,000.00
2 of 2 people found this review helpful.
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Company Response

Dear Mr Reyes

We are sorry that we didn’t give you the discount you asked for multiple times (before the move even finished) and we understand that made you bitter.
We give all our customers professional and quality service including yourself.
Thats how we acquired so many amazing reviews.
We apologize for not being able to provide discount....but that’s not a reason to blackmail us or make false accusations.
Never the less....we wish you well.

Second response:

Dear Eric,

It is really shameful how dishonest you are regarding your claims. It's evident that you are willing to cheat the government out of taxes and so is the fact that you are trying to put false claims forward. Your pictures provided is also questionable. Even though you keep attacking our stellar reputation online we still wish you well.

Victoria in North York
Victoria in North York
1 review Toronto, ON
10/10

Amazing customer service !

The best moving experience ever! From the moment we booked our move with Anna to meeting the movers we were not disappointed.
The move was completed professionally and with great care.
We would definitely recommend Angel Movers !

Approximate cost of services:
$750.00
1 of 1 people found this review helpful.
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Company Response

Hi Victoria, so good to hear from you and with such kind words.
We appreciate your business .. and you!
All the best.

Matt
Matt
2 reviews Toronto, ON
10/10

Hassle-free moving.

I was really impressed with Angel Movers. They arrived promptly, and the move (a two bedroom townhouse) was completed in two hours. The staff were both friendly and professional, and the move went perfectly. I wouldn't hesitate to use them for another move.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Hi Matt, We are super grateful for your kind words, your business and you! Thanks again for everything.
All the best.

Tori in Thornhill
Tori in Thornhill
0 reviews Toronto, ON
10/10

The only company I'll move with from now on

I used Angel Movers because I watched them move a friend of mine and was duly impressed. They were extremely careful with her items, they were fast, professional, and kind. When I booked them for my move it was more of the same: I had complete confidence that everything would arrive in perfect condition, and the day went without any hiccups. Anna (in the office), and my two movers made what is typically a highly stressful day into--without exaggeration--an easy going day. Highly, highly recommended.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Tori!
Thank you so very much for your kind words, and thorough sharing of your experience with us. We appreciate you greatly. All the best.

David in
David in
0 reviews Mississauga, ON
10/10

Very fast and efficient moving company

The movers at Angel Movers have always been friendly, and they work at a quick and efficient pace while looking after your belongings. We've had them move us twice, and we've always been happy with their service.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Hi David!!
Thank you so much for your kind words, your repeat business, and for being so wonderful to work with.
We wish you all the best!

Scarlet in Toronto
Scarlet in Toronto
1 review Montreal,
10/10

Highly recommended!

Angel mover's is amazing! I used them twice for relocation and could not be happier with their service! We've had issues (broken elevator for example) for both move and the movers were very patient and nice. I highly recommend them and will hire them again for future move!

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Scarlet. It was a pleasure working with you once again. All the best in your new home.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Angel Movers & Storage Ltd

Proud Winner of Best of Homestars for 7 consecutive years and Best of The Best for 2022, 2023 and 2024!

Angel Movers and Storage Ltd saves you time, money, and energy when comparing moving quotes for Toronto and the GTA, as we post our everyday, low prices and rates, on our website and take pride in doing so! We also make it easy to find secure storage solutions with our affiliate depository providers in and around the Greater Toronto Area.

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Whether you are moving within the GTA or far North, East, West Ontario we will move your personal belongings with integrity, respect, and the security of knowing we are not passing off your move to a third party.

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Call us today, introduce yourself to our Customer Care, and receive your free customized estimate.

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HOUSEHOLD MOVING | STORAGE | RESIDENTIAL RELOCATIONS | PACKING SERVICES | PIANO MOVING | CORPORATE RELOCATIONS | CONDO MOVERS | ESTATES | DOWNSIZING | MOVE MANAGEMENT | TORONTO MOVERS | SCARBOROUGH MOVERS |YORK REGION MOVERS | GTA MOVING | BETTER MOVERS GROUP | ACCESS STORAGE AFFILIATE | LONG DISTANCE MOVING
Household Moving, Professional Packing, Professional Piano Moving, Office Movers, Corporate Relocation, Condo Moves, Retirement Moves, Residential Relocations, Warehouse Moves, Storage, Downsizing, Estates, Long Distance Moving, Commercial Furniture Delivery, Furniture Assembly, Internal Residential Moving, Internal Corporate Moves, Ikea Dis-Assembly/Re-Assembly, Furniture Staging, Move Management

CATEGORIES
Moving & Storage
SERVICES
Household Moving, Professional Packing, Professional Piano Moving, Office Movers, Corporate Relocation, Condo Moves, Retirement Moves, Residential Relocations, Warehouse Moves, Storage, Downsizing, Estates, Long Distance Moving, Commercial Furniture Delivery, Furniture Assembly, Internal Residential Moving, Internal Corporate Moves, Ikea Dis-Assembly/Re-Assembly, Furniture Staging, Move Management
SPECIALITIES
Piano Moving, Office Moving, Warehouse Moving, Storage, Professional Packing Services, Corporate Relocations, Downsizing, Seniors Retirement, Estates, Custom Crating
WEBSITE
https://angelmovers.biz
YEAR ESTABLISHED
2006
PAYMENT METHOD
Visa, Mastercard, American Express
MEMBERSHIPS
Better Movers Group, CFIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Minimum 3 hrs labour + 1 hr travel + tax.
BONDED
Yes
WRITTEN CONTRACT
Yes
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