DO NOT USE. TRUST ME READ BELOW. PICS EQUAL PROOF
DO NOT RECOMMEND
In response to the LAME response by Mr. Johan and his company. The only discount we asked for was to save taxes and pay cash lol. Hand to God. It's funny how defensive the company got. Also.... These are 1/3 of the amazing pictures I have. Anyone interested in more feel free to email me at eric.reyes.27@gmail.com. I go by Eric or Mr Reyes. We are appalled at the strong and poor choice of words used by Mr Johan. "Blackmail" is non existent in this case and I have proof and documentation of that as well. Also they tried to refund me $100 dollars which we have yet to receive at John's request to cover the disgusting toilet we had to replace. See pics below. And we also tipped $30 to each driver, plus got them all Double leg dinners from Swiss chalet. So what's that? _50 dollars per driver out of pocket. Does that sound like we were asking for a discount? Lol.........Nice try guys. This is a great platform just to convey our experience. That's all we are doing. Clearly Angel Movers is very concerned about their flawless reviews. But reality is no one is perfect. And we just wish they owned up to their mistakes that day. Most importantly we don't want this to happen to anyone else out there. Believe you me they can keep the $100 dollars. We dished out and took care of his guys. Even after everything that happened. It was a hot day and nonetheless worked hard.
I'll try to keep this short and sweet because my wife and I are still fuming in rage. We had a horrible experience with Angel. Shocking considering they're reviews. They sure know how to charm and sell. But you truly see people's true colours during moments of despair. And let's be real.... The moment of despair was on us as the customer. Not them as the hired company. We had a lots of damaged furniture including our expensive China cabinet. They left after the move.... 2 min later a glass door they assembled back, almost fell on my wife's head. Can't make this up. ... Wait it gets better.... The house we were moving from was left like a bunch of teenagers just had a party. Bottles of water and tape rolls everywhere. A flooded toilet full of crap was left. Turns out one of the workers decides to wipe themselves with Bounty. It gets better........ Missing ratchet set brand new was missing, along with my Golf Shoe Puma bag ( not a typo) was taken. All they left was my golf shoes. All of this was conveyed to to Anna and Johan. Nothing was done about it. They will tell you that they run a tight ship. That Johan checks in on them. But long as money is collected, it's a free for all. We've moved 4 times and this was by far the worst. More so with items that were taken from me. Or should I say disappeared.
- Approximate cost of services:
- $2,000.00
- Company Response
Dear Mr Reyes
We are sorry that we didn’t give you the discount you asked for multiple times (before the move even finished) and we understand that made you bitter.
We give all our customers professional and quality service including yourself.
Thats how we acquired so many amazing reviews.
We apologize for not being able to provide discount....but that’s not a reason to blackmail us or make false accusations.
Never the less....we wish you well.Second response:
Dear Eric,
It is really shameful how dishonest you are regarding your claims. It's evident that you are willing to cheat the government out of taxes and so is the fact that you are trying to put false claims forward. Your pictures provided is also questionable. Even though you keep attacking our stellar reputation online we still wish you well.