- Approximate cost of services:
- $1,000.00
- Company Response
Hi Kelly!
It was great helping you with your move - we say it time and time again - great people/great customers make for light work! It was our pleasure to be of service to you.
All the best.
Hi Kelly!
It was great helping you with your move - we say it time and time again - great people/great customers make for light work! It was our pleasure to be of service to you.
All the best.
Hi Leanne,
Thank you for your feedback, we hope/trust you are doing well in your new home.
We are a bit confused, and somewhat surprised, with your low rating, and also your version of events. We remember your move very well as you found out in the final hour that you did not have to move in with your mother in law in North York, ON. Instead you were approved for your own home just before moving day, and it would be in Calendon ON instead. We recall how happy you were, to be going to your own space in time for Christmas.
Our office staff revised your estimate to include the further distance, and the fuel charge. She emailed it to you right away, and discussed it with you as well.
In the end, your actual moving bill came in one hour under the new estimate, and 30 minutes below the original estimate too.
We did not raise your reduced rate to regular rates which automatically happens when we go outside of the GTA, as a courtesy to you and your husband.
We spoke with you at length prior to your move, and after the move as well. You stated you were happier than ever, your move went amazing, and the tv was accidentally knocked over but is working fine. (we don't move televisions without proper packaging and are glad you had yours).
So we are a little bit puzzled, why 5 months after your service, you decided to write a review that wasn't exactly how things were, you don't mention the extra discounts you received, as well as flexibility on our part just a few days prior to the planned move, and the final bill coming in less than both the original estimate and the revised estimate too. You stated that you were subsidizing our expenses while the movers took lunch, but you were not billed for their lunch break at all.
We always hope to leave a good impression with our customers, and work very hard to do so. We believed we had done so with you, and your family. We are sorry something unforeseen has happened half a year later to change your mind. We wish you all the best still.
Hi Nicolette! We always say great customers make for light work, and once again, you have proven that to be true! Thank you for your kind words, you are appreciated greatly.
Be Happy. Be Well.
Hi There! Thank you for taking the time to share your opinion of our service.
We wish you all the best, always.
Thank you kindly for your positive feedback! We appreciate you taking the time to do so.
We enjoyed working with you, and wish you all the very best, always.
Be Happy. Be Well.
Hi there! We always say great customers make for light work, and you are living proof of that. It was our pleasure, and honor, to be of service to you. Thank you for your business, and your kind words here too. You are appreciated.
Be Happy. Be Well.
Hi Kristin! Gosh, what a beautiful review! We are all touched, and very flattered, but mostly honored. It was our pleasure to be of service to you. Thank you so much for taking the time to review our service, and share such kind words. We wish you and your loved ones all the best .... always.
The best experience I have ever had with a movers company
Hi Preran! We are delighted you are pleased, it was our pleasure to be of service to you. Thank you so much for your kind words. We wish you all the very best in the future.
Be Happy. Be Well.
Thank you for sharing your wonderful opinion re your experience with Angel Movers. It was our pleasure, and honor, to be of service to you. We wish you all the very best in your new home. Thank you again.
Hi Michelle! Thank you so very much for your kind words, your business, and for being awesome in general. It was our pleasure, and honor, to be of service to you.
Please continue to be well, and smiling. Always.
Proud Winner of Best of Homestars for 7 consecutive years and Best of The Best for 2022, 2023 and 2024!
Angel Movers and Storage Ltd saves you time, money, and energy when comparing moving quotes for Toronto and the GTA, as we post our everyday, low prices and rates, on our website and take pride in doing so! We also make it easy to find secure storage solutions with our affiliate depository providers in and around the Greater Toronto Area.
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