Knob and Tube replacement, Panel upgrade, and other projects
Volt Master completed several projects in our house over three weeks in October. This included updating the electrical panel from 100amp to 200amp, installing video doorbell, new potlights, updating the knob and tube wiring throughout, and some work to reinforce flooring in one room. Even though there were a few hidden surprises, AK/Brian/Jen/Michael worked with us to make sure everything was handled properly and per code, and I am very happy with the quality of work they produced.
During initial site visit, Brian was patient and took his time to understand our requirements. He answered all questions we had regarding scope of the work. I had several more questions for him in the weeks leading up to the work week, and he was very patient in answering them.
Jen at the office was very responsive, and quick to answer all questions/emails sent to her. She even handled one of my requests when she was out of office on vacation.
Michael and AK were punctual, focused, and took great care of the house while working. They are really good at what they do, and it shows in their work. They always came prepared, finished work in timely manner, and left the house in good condition.
A week or so after work was complete, I provided some feedback to Brian around lack of communication around one of the small last minute additions; he responded positively and listed ways he will make changes to the process they follow at the shop to avoid similar problem in the future. I was very happy to hear that and it shows how seriously he takes his work.
My wife and I both feel we made the right decision by hiring Volt Master, and we will be happy to hire them again for future electrical work.
- Approximate cost of services:
- $20,000.00
- Company Response
Hi Mudit,
It was a pleasure to complete the electrical repairs and cosmetic repairs for you and your wife at your home.
Glad we found and identified some additional buried knob and tube
connetions from previous owners, and we were able to make the wiring safe and install new wires and devices in those areas with minimal holes to the walls and ceilings.
It's a good feeling knowing we helped make the dwelling safer with the new wiring and ESA inspection and adding interconnected 3 in 1 smoke strobe C02 detectors with battery backup for another layer of safety for you and your loved ones.
I truly appreciate the feedback that you provided to me as we continually strive to provide the best possible service and experience for our clients.
Look forward to working with you and the future
Best regards
Volt Master Inc
www.voltmaster.ca
info@voltmaster.ca
647 885 8368