Fantastic service, you can tell the owner really knows his products. He came out himself to install a central vacuum system for me and the install and demo of the unit was all top notch. He normally closes at 3 on Saturdays but came by after hours to install it so I didn't have to take time off work during a weekday.
I wasn't too happy with the hose (I was used to an older one that wasn't crush proof but didn't kink much from a previous home) and he offered to get me a replacement free of charge. He even let me try out both hoses at my house to compare them without asking for a deposit or anything. You don't find many "mom and pop" type places anymore that are good but I'd say his is definitely one of them.
When I was in line to pickup the replacement hose I overheard him talking with another customer as well and he repaired her vacuum free of charge. Class act.
I normally don't post reviews online, but my wife and I were chatting about it and were so happy with the experience we thought we'd post a positive one for once. So often folks only bother giving reviews on negative experiences.