Date for pickup was agreed to 1 month early. 1/4 pickup happened 2 days late. The rest was picked up 4 days late. 1 day after possession date. Ho help from Altlantic. Billed for 11,000 pounds. prior to delivery I attended their office and weighed shippment. 4,ooo pounds less. Delivery - 15 boxed lost / missing, 3 items litterly destroyed, others damaged, all furniture damaaged. When making deal I asked about insurance. ends up $0.03 cents more than cost and then $350.00 deductable. What a laugh. I knew I can pack very well and securly and asked about extra insurance. $35 / $1,000. Plus deductable plus I was informed this insurance would doubtly cover anything I packed. Loose / loose situation. Battled for 2 years with Atlantic claims . Only wanted to pay max. of $86.00. Final settement (by law have to settle withing 2 years) was $250.00. Small claims would have to start in BC where the move was initiated. Hahaha ! Moved to ON. DO NOT HIRE THIS COMPANY FOR ANY MOVE NO MATTER HOW SHORT, The use subcontract movers with unmarked vehicles and have to be constantly watched how they handle your property. When unloading my property there was a Futon bed and an extremely large suitcase stuffed with clothes that were not mine. Told the movers to take it back to Atlantic storage and tell them to weigh it, deduct the weight (MY est. over 100 pounds, and find the true owner and deliver it to them. I contacted Atlantic the next day and they stated they knew nothing about this property. While dealing with Atlantic I both by phone and via e-mail requested they locate the 15 missing boxes and absolutely nothing was done. Looking ar possibly hiring Atlantic Van Lines ? NO 1 RUN !
- Approximate cost of services:
- $7,000.00