If we'd have read the online reviews posted over the past few months prior to contracting our move with Atlantic Van Lines, we would never have contemplated doing business with them. We are very happy to say we're glad we didn't !
In the military (DND) I was responsible for the section that coordinated all moves of military personnel with the approved van lines. As such I have significant experience dealing with the industry, including inspection of packing services, and pickup and delivery of furniture and effects for our members. DND held the movers to a very high standard of service. In fact, I have frequently moved throughout my military career as well as afterward.
The pickup and delivery services provided by Atlantic Van Lines for our recent move were stellar by any measure! The crew that loaded our possessions in Montreal (Harp, Ahmed, Mehmet, and Mehmet) arrived early within the service window advised by dispatch. Harp ensured that I read and understood the content of the contact. He also concerned himself that the neighbours affected by the presence of the moving van were aware of how long the move would likely take and that should there be a need for the truck to be moved, that it would be done readily. Each crewmember was very friendly and efficient, skillfully and carefully wrapping and protecting each piece, and did a superior job of loading it into the truck. They barely took a break during the three hours it took to complete the load. We dare any crew to match the professional effort put forward by this crew.
Again, and to our great relief, the 5 member delivery crew (we were too excited to see our possessions to get names) arrived early within the service window advised by dispatch. Each was friendly and skilled at materiel handling, and carefully unwrapped each piece of furniture. They accommodated our every need to position belongings exactly where we wanted them. We were impressed that the entire offload took just about 1 hour. My wife gave each of the crew a big hug for their professionalism.
And the icing on the cake was that everything arrived in the same condition it was picked up in, somewhat of a miracle when you consider the load was transferred to storage in Toronto, and reloaded to a larger moving van to complete the approximate total 2800 kilometer journey from Montreal QC to West St Paul MB. A better move from the actual furniture and effects handling point of view could not have been possible !
We can only report our complete satisfaction with Atlantic Van Lines handling of our move. There was no indication that this company had anything but our best interests in mind when we contracted our move with them. Based upon our experience, we would highly recommend this company for your next move.
We thank Lucy for her efforts. We wholeheartedly extend our great appreciation to the nine able men who we witnessed wrap, load, unload, unwrap, and position our belongings, and to the unknown individuals who handled the Toronto end of the move.
- Approximate cost of services:
- $3,246.01