Atlantic Van Lines

Moving & Storage
TORONTO ON M5R2E2
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HomeStars  >  Moving & Storage in Toronto  >  Atlantic Van Lines  >  Move from Edmonton to Kingston, ON
Heather in Edmonton
Heather in Edmonton
1 review Edmonton, AB
1/10

Move from Edmonton to Kingston, ON

Do not hire these guys, at least if you're moving from Edmonton. The service is horrible, the contact is poor, the packing and storage is horrible and damage is high. 1. 7:30AM we got a call that the movers would come between 2 - 4P, the NEVER came; we followed up and came VERY LATE the next day. They almost literally stuffed and tossed the items in with no organization. 2) no matter their promises and the gentle manner of the main office people (Artur and Anita), the move itself was frustrating and NOTHING happened on time. 3) their numbering of our shipments was so bad we thought we were missing 3 boxes; we had only 10 days to unpack everything; they promised to check the warehouse but never called and never did check; 4) there was terrible damage, with holes right through the side of a cabinet, table finishes scraped to bare wood, table tops completely scratched seriuosly damaging a high gloss finish, a dresser with the whole base knocked off and the side looking like it was chewed it was so battered. There was nothing good about this move except for the fact that the boxes arrived, crushed and dented, a wardrobe box crushed to half its size,but we packed all boxes so the contents were fine. Rating? punctuality - 0; price - average; timeliness - .5, follow-up - 0, sales people - nice enough, 1.

Don't use them. Actually, do whatever it takes to move your things yourself and rent a truck.

Approximate cost of services:
$1,500.00
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