Glacier Clear

Water Filtration & Purification
Vaughan ON L4L 8B7
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HomeStars  >  Water Filtration & Purification in Innisfil  >  Glacier Clear  >  Water Filter and Carbon Service
Tony P.  from North York
Tony P. from North York
2 reviews Etobicoke, ON
0/10

Water Filter and Carbon Service

Paul Gullo (the owner) came and replaced the water filter and put new carbon in the purifier tank. Total cost including service fee was $320. The next day the system started leaking so I called Paul to come fix it. He didn't return my call. I kept calling until finally he called me back and came over to "fix the leak". He put some silicon around the edge which stopped the leaking for 10 minutes and then it resumed. It is a pressurized tank did he really think some silicon would stop the leak? Anyway he left and I tried calling him many times and he did not respond. Do not trust Paul from Glacier. I reported to the Better Business Bureau (BBB) and he didn't even respond to them. His business has an F rating, the worst rating. So basically I spent over $300 to have my water filtration system turned off. What Paul did is just horrible and I hope people reading this do not deal with Glacier Clear.
Update: In Oct 2013, Paul called me to work something out. We agreed that he would replace the entire carbon tank with a new one and that he would call me the following week to setup a date/time for the installation He never called me back. This is completely ridiculous. My advice would be to not deal with this company.

Approximate cost of services:
$320.00
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