Royal Peaks

Professional and polite and thorough with estimate. Royal peaks contracts out the roof work and builds 1 piece eavestroughs on site. Installation of troughs is contracted out as well.
Roof work spanned over 3 days and eaves were made in 1 day but installation spanned 4 days as the weekend interfered. Flashing had never leaked before.The flashing for the roof was hastily removed and reinstalled by the contractor. First rain this leaked and Royal peaks was called. They came and added more caulking to try to prevent the leaks. Next rain it leaked again. They were called again and added more caulking. Next rain, it leaked again. This was fixed properly by a separate contractor who noted that the caulking was not done properly or thoroughly. It left areas for water to collect and eventually leak through small gaps in the work that Royal Peaks had done. Twice!
During the first rain after Royal Peaks completed the job I noted that 3-4 inches of water had collected in some of the eavestroughs due to sagging in the middle of the 40 foot long eaves. Also, some of the eaves did not collect the water from the drip edge and the water passed between the eavestrough and the facia. I also noticed holes leading into the attic at the corners of the roof repair. I called Royal and they had the contractor return. They removed screws in the middle of the eavestrough and tried to lift the middles to stop this from happening. It still collects 1-2 inches of water to this day. They added 6 to 8 inches by 3-4 inches of caulking to the holes at the corners where the attic holes were. Royal peaks returned to "fix" the problem with water between troughs and facia by adding a piece of flashing between the drip edge and troughs. They apparently did not bring enough material to complete the job and covertly dissapeared without notifying me they were leaving it incomplete. Follow up calls were ignored and they did not return my calls.
All I know is, if you were a senior or someone who did not have the ability to check the work yourself you would be left with issues that could cause problems immediately or down the road. Initally I was very happy with the work they did until it leaked and I checked the work myself. They were fine with leaving the flaws until I went up to the roof with them to point out the issues. Then, I guess I became a burden to them as too many issues were pointed out. Most of the issues have since been repaired by a separate contractor at extra cost to me.