Grasshopper Solar

Worst experience I have ever had when dealing with a company. 1.5 years into it and they are still causing problems. Just 3 months ago they contact my hydro company and had my person hydro bills forwarded to their office. They were then opening my mail and putting it back into a hand written envelop and mailed it back to me. I contacted them every time to have it corrected and nothing was done. I contact the hydro company myself as I began to get late changes because the bill was also showing up late because of this and had it corrected in minutes. Thank goodness my hydro company knows about Grasshopper and has had nothing but problems with them too. Overall don't sign with these guys, worst customer service and no support. Even when you call into their 866 number every option you choose you have to leave a Voice Mail and someone might call you back in 24-48 hours. If you pick the option for billing or making payments you get a live person right away. I have emails with their customer service team talking about me behind my back not knowing I was still CC'd on the email trails, when confronted about it everyone went silent. No apology or anything from the senior team. DO NOT USE THEM AT ALL!