JPS Furnace & Air Conditioning

Heating & Air Conditioning
Calgary AB T2G 1Z1
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HomeStars  >  Duct Cleaning in Calgary  >  JPS Furnace & Air Conditioning  >  Furnace servicing and duct cleaning
Private User
Private User
Private User reviews Calgary, AB
10/10

Furnace servicing and duct cleaning

I booked my appointment two weeks advance. The company didn't forget it and let me know a tech will call me day-of informing me of his arrival! A tech called me that morning confirming his arrival in the scheduled time and he arrived on-time. He counted the number of vents and gave me a quote for the work before proceeding so I could decide whether I wanted to proceed or not. He asked if I had any further questions before I wanted to proceed. He provided an estimate of the duration to complete the work and finished right on-time within that estimate. He was very professional and tidy. Upon completion of the job, he thoroughly explained everything to me, allowed me to ask all the questions I had, and asked if I had any more too. He was very professional and polite. While he was working, I had a delivery of two very large and heavy shipments arrive. He stopped his work and asked the delivery person if they needed any help; he moved his equipment so the delivery person could reach my front door and he even helped the delivery person and me carry the heavy boxes into the home. That is above and beyond service and demonstrates the tech's thoughtfulness and consideration for others while working.

The one short-coming was that the tech forgot to remove two small sheets (looked like dryer sheets) off the floor; I found them later. A very small shortcoming, as it takes seconds to pick them off the floor. I'm fully satisfied with this company and will use them again.

Approximate cost of services:
$500.00
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Company Response

Thank you for trusting JPS Furnace & Air Conditioning with your Duct Cleaning. We have addressed your concern with our Tech and he's assured to be extra cautious next time. Welcome to the JPS Furnace & Air Conditioning Comfort Club family!