Needed a gas valve for our carrier furnace.
Called them in the morning and explained that Atco gas came over and saud the vr8 gas valve failed. I sent pictures of the valve, and they could come up with a match. I was told the tech would be over between 3 and 5. He called and showed up close to 6. He said he had one left and it may fit. Well it didn't. He said he'd get it Monday morning from a supplier, as they were closed on the weekend. Unless we wanted to get them to open up it would be $400, I declined. He quoted $880 to install the part Monday., unless i found someone sooner. I didn't want to spend the entire weekend with no furnace. He charged me $135 for a diagnosis fee, and if I wanted a thermo cup it would be an additional $300. I already knew it was the valve, but paid it anyway. After only a few calls I found a company that had the valve, after I sent them the picture. I was quoted well over a hundred dollars cheaper all in. The fellow made it over 30 minutes later and has the exact part, brand new in the box. The price also included the thermo cup, that I was quoted $300 extra, all included in the price. I was up and running in half an hour. This is my story.
- Approximate cost of services:
- $135.00