True North Underpinning

Daniel and his crew are outstanding . We recently completed a full basement renovation in our typical East York semi. This involved digging down several feet and finishing the entire basement. True North handled excavation, underpinning, all plumbing rough-ins, and the installation of a new central beam to replace previously existing load-bearing posts.

In terms of both schedule and cost, Dan was detailed and thorough. Prior to singing them up for the job, Dan came by and walked us through every aspect of the project. We really appreciated his approach. He was great to work with.

Once work started, the same crew (Jon, Keith, Sean) showed up every day, first thing, and worked consistent hours. Progress was quick and the job was completed as scheduled. We lived in the two upper floors of the house while they worked, and they routinely kept those floors clean and free of tools/debris. The guys were great to have around... really friendly, lovely with our pets, and really sweet and kind to our infant daughter.

** Following completion of our entire renovation, we found ourselves experiencing some plumbing issues. Unsure of the source of these issues, I asked Dan and his crew to come by and have a look to ensure they were happy with everything they'd done. They not only stood by their work (which was, we quickly confirmed, without fault) and went the extra mile to ensure we fully grasped the actual source of the issue... but Dan also continued to answer questions and provide assistance in the coming days as we pursued solutions.

These guys were lovely to work with, and I highly recommend them.