Underpin, Lowering and New Steel Beam
Well, I finally let my husband convince me to get the basement underpinned. I was very skeptical about the whole process as my biggest fear was getting the main support beam changed…..what if something went wrong?
Hence I did a lot of research in hiring a contractor. I interviewed companies from the homeshow, a couple of companies that had done renovations for us previously but in the end my gut said to go with True North Underpinning whom I actually found on Homestars. Upon meeting Daniel the owner, I knew right away our house would be in good hands and that he was the guy. He was very easy to talk to and explained the process step by step. Daniel also coordinated with my cement polishing company the correct cement to pour to produce the best final product. His quote was on target and didn’t have any hidden costs. My instincts were bang on about him and the True North Underpinning.
The job started on the date specified and ended punctually. On the first day I was introduced to the crew, the foreman and project manager. Edgar and Josh were fantastic to work with. They were a very hard working crew. They arrived with the crew punctually and more often than not earlier than 7am every day. They ensured that all details were taken care of and any questions I had they answered. Also, all the coordination between the plumber and HVAC was flawless. Everything went very smoothly. As a side note, I unfortunately don’t have photos of the heated flooring being installed as I was away during that period. I can’t believe how stress free this whole process was. I would highly recommend True North Underpinning. Thank-you for a fantastic job on our basement!
- Approximate cost of services:
- $80,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Sandra,
We appreciate the great review. We also enjoy stress free projects with no surprises. I'll pass on your review to Josh and Edgar to read. We love the feedback. By the way, I bet Paul took pictures of the heated floor. We'll make sure he gets them to you. Good luck with the rest of the renovation.
Daniel