True North Underpinning

Look no further, this is the team you want to work with for your project!
After discovering a crack in the foundation wall in our basement, we contacted the True North Underpinning team after reading numerous positive reviews on Homestars. From our initial conversations with them, until the end of the project, Daniel and his team were extremely courteous, professional, helpful and thoughtful. They were genuinely interested in doing things the right way, involving us in every step of the project to make sure we were well informed and happy with their solutions.
We originally expected that we would be doing a standard three stage underpinning of our basement. But after some investigation, Daniel’s team discovered that one corner of our house was being supported by steel beams on top of concrete piles, and that the house was originally constructed as such because it was built over top of an old farm well or silo. Because there was no solid earth within the walls of the well / silo, Daniel’s team could not proceed with standard underpinning approaches for that part of the house. They worked with K.H. Davis Engineering and Techno Metal Post to find a solution that involved helical piles, a rebar cage, a concrete grade beam, a cathodic corrosion protection system and a whole lotta grout. The short of all that is that this team is highly capable of dealing with non-standard and challenging scenarios, and will put in the time and effort to solve the problem correctly.
Josh was the foreman on our project. He is incredibly friendly, a hard worker and really knows his stuff. He led the team each day through all phases of our project, and is passionate about his work. The whole team were courteous towards and respectful of our neighbors, cleaning up their equipment each day and also hosing down our shared driveway and sidewalk. The team were also great with our young kids, who were excited by all of the tools, trucks and equipment on site.
We are so happy with the finished product. We went from a 6 foot to an 8 foot basement, upgraded all our basement plumbing, installed interior water proofing with weeping tile and a sump pump, and have a nice, clean and level basement floor. On top of all that, we have the peace of mind knowing that our house is now structurally sound thanks to the great work that Daniel, Josh and the team put in. While it’s nice to have our basement finished, and our house put back together, we actually miss having the guys working here every day.
We would highly recommend the True North Underpinning to anyone looking to take on an underpinning project. You will be extremely happy that you hired them to do the job.