Our gas grill needed service because the igniter kept clicking until the battery went dead. Technician said it needed a new valve. Valve was replaced. Then, grill would not start. Technician that the burners needed to be replaced (over $1,000). We told him that we needed a second opinion. He put everything back together and left. When he put things back together, he did not put the burner into the valve correctly. When we started the grill, there was a huge fire that burned up the entire panel. We spoke to owner. We want them to fix the grill at their cost. They refused and offered a $300 payment. Menawhile, the manufacturer came and inspected the grill. They said that THERE IS NOTHING WRONG WITH THE BURNERS!!! This company is incompetent. Stay away from them.
- Approximate cost of services:
- $671.06