Smart Garage

Garage Doors & Hardware
Surrey BC V4N 3P3
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rking in North Vancouver, British Columbia Canada V7J2A7
8/10

Smart Garage

Garage Doors & Hardware review in North Vancouver

My door stopped working after just over 2 years in service. Paying a premium price one expects a premium product, I am not finding that to be the case. After trying the re-set procedure over the phone without success, I have been trying to get a service call for over three weeks without success. There appears to be only one service technician serving the Lower Mainland which makes getting a service call difficult.

Approximate cost of services:
$2,700.00
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Previous versions of this review:

rking in North Vancouver, British Columbia Canada V7J2A7
0/10

Smart Garage

Garage Doors & Hardware review in North Vancouver

My door stopped working after just over 2 years in service. Paying a premium price one expects a premium product, I am not finding that to be the case. After trying the re-set procedure over the phone without success, I have been trying to get a service call for over three weeks without success. There appears to be only one service technician serving the Lower Mainland and he is unwilling to make an appointment to fix the door, but does expect me to wait around the house all day for the possibility of him calling.

This has become a very unfortunate situation because up until the point my door stopped working, I too thought this to be a superior product.

Approximate cost of services:
$2,700.00