Purisoft Water Solutions Kitchener

Water Filtration & Purification
Kitchener ON N2G 2L3
Write a Review
Write a Review

Recommended Professionals

98%(57 reviews)
97%(28 reviews)
99%(17 reviews)
98%(57 reviews)
97%(28 reviews)
99%(17 reviews)
HomeStars
Water Filtration & Purification
Purisoft Water Solutions Kitchener
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Purisoft Water Solutions Kitchener

Average customer rating:
10 10 (103 reviews)

Sort by

Sue Bochner from Jordan
Sue Bochner from Jordan
2 reviews Hamilton, ON
10/10

Knowledgeable and reliable

I found Mike to be extremely knowledgeable about water and the products. Best of all, he didn't try to up-sell me but rather recommended the most economical for our situation. He arrived on time and when he was just a few minutes late for installation, I was called and alerted to that fact. Rarely done these days. I would recommend this company to anyone.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thanks Sue for the review. We always let our customers know if we are running behind, or if we can arrive earlier. Your time is as important as ours.

Mike in Kitchener
Mike in Kitchener
1 review Kitchener, ON
10/10

Excalibur water softner

Mike performed the installation of my new water softener. He was professional, quick, and highly knowledgeable. He demonstrated how to set up the unit, which was incredibly simple, and how to make changes if needed.

I would highly recommend Mike and Purisoft Water Solutions to anyone who is looking for a new water softener. Canadian made and an excellent product with an outstanding warranty. It doesn't get any better than that.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Excalibur by far makes the best equipment backed by industry leading warranties. Enjoy your soft water!

Des in Waterloo
Des in Waterloo
1 review Waterloo, ON
10/10

Purisoft Chor-A-Soft Water Softener installation

I must say I found Mike, the guy who actually did the installation, to be knowledgeable, professional, courteous and efficient - superlatives all round.

As for the unit itself, everything is fine so far and I'm hoping for some years of trouble-free service from it.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

You will have reliable soft water for many many years. Just ensure there is always salt in the brine tank. Thanks for the review!

Valerii in Kitchener
Valerii in Kitchener
1 review Kitchener, ON
10/10

Water softener and drinking water Osmosis filter installation.

Mike came on Sunday with all the equipment, installed in three hours, explained warranty details and left leaving no marks of installation work or dust. Exceptional approach to customer service. Two thumbs UP!

Approximate cost of services:
$2,430.00
Was this review helpful?
Company Response

Thank you for the review. It was a pleasure.!

Becky in Toronto
Becky in Toronto
1 review Toronto, ON
10/10

Reliable and trustworthy!

My boyfriend and I are new to the Waterloo area, and have found it difficult finding reliable and trustworthy services for our home. Both Lisa and Mike made the process of choosing and installing our water softener so easy, and it has worked without issues since! Highly recommend them for their services!!

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thanks Becky for the review. I hope you and your boyfriend are enjoying the soft water.

Jilan in Kitchener
Jilan in Kitchener
1 review Kitchener, ON
10/10

Excellent service

The service Mike provided was professional, careful and thoughtful. I contacted a few water companies and all of them said they can not install it in my basement, since my basement is finished. But when Mike came, he carefully checked my basement and told me he can do it. It’s a really nice surprise to me. The work he has done is high quality, he helped me saved my space under the sink, and he is very kind and nice. I would strongly recommend him!

Approximate cost of services:
$740.00
Was this review helpful?
Company Response

We always do a thorough site check when needed to look at all options. I'm glad things worked out as you were hoping!

Private User
Private User
Private User reviews Kitchener, ON
10/10

New water softener

We had a new water softener installed last week. The service was excellent and the product looks great. We appreciate the quick email response and the quick installation we received.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you for your positive words.

Tim in Elora
Tim in Elora
1 review Elora, ON
10/10

Replaced an old softener & iron filter on a well.

I highly recommend Purisoft. I did my research and decided on Purisoft because of their website pricing, Canadian equipment (Excalibur) and the warranty. All the info you need is right there on the website. I called and Lisa arranged for Mike to come out to test the hardness and iron content on my well. After speaking with Mike we came up with a plan of attack that would suit my needs and he had it all installed the next week. Mike was quick & efficient and I'm really happy with how neat everything looks now. More importantly, Lisa did a great job letting me know when Mike was coming both times so I knew when to expect him which is a nice touch because we all know how some contractors can leave you hanging. Thanks again guys. A++

Approximate cost of services:
$1,550.00
Was this review helpful?
Company Response

Thank you for the review. We know how frustrating it can be to wait for a contractor that is late or doesn't show up (we've had this experience with others). Everyone's time is precious so we keep our customers informed, always.

Private User
Private User
Private User reviews Kitchener, ON
10/10

Purisoft Chor-a-soft Water Condition

I am ecstatic! I never give 5 stars, but in this case, I must. From the moment I first spoke to Lisa I knew I made the right call. Mike showed up and talked to us about the hardness of our water, our existing water softener and educated us on how water softeners are made and what components impact quality.
Mike installed the unit and was done in less than 2 hours. Within hours I noticed a remarkable difference in our water. We now can drink tap water without the fumes of chlorine. The dishes come clean. Less soap, nice showers. Rough, dry, irritated hands are a thing of the past.

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

Thank you for the review! We are glad that you are feeling the benefits of the chlorasoft water softener in very little time.

Nate
Nate
2 reviews Toronto, ON
10/10

Water Softener purchase and install

We purchased a new water softener from Purisoft and had them install it. The price was very good for what we needed and the service was outstanding. Lisa and Mike were both really nice and helpful and got the job done without any issue. Would definitely recommend Purisoft over renting or DIY.

Approximate cost of services:
$1,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Nate. Thanks for the review. We always make sure to test the water to ensure you have the right product for the application and that it is set up correctly. Enjoy your water!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Purisoft Water Solutions Kitchener

Purisoft Water Solutions is family owned and operated. Our family is committed to providing your family with pure, healthy, soft water. Our customers receive friendly, reliable and uncompromising service. We also offer free installation on all our products! Purisoft Water Solutions services a large portion of Central Ontario. With two ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Water Filtration & Purification pros in Kitchener?