Real Canada Wide Moving Services Inc.

My pick up was scheduled from October 6th to 9th with a phone call the day before to verify a time frame . It is now the 8th at 9:10 pacific time and no phone call . 2 voicemails , 3 unanswered emails . Why schedule a pick up on days when your office is closed and your customers can't get ahold of you ??? I am maxed out for time now , if the movers do not show up I have to pay an extra months rent . Why would a company do this ? And how do I get my $200 deposit back ?