I read some review here, I respect all of them. My experience with this company is really good. Here is my story: I filled up online form and asked quote from Jasper to Edmonton Alberta. I got lots of phone call s and e-mails. I checked many companies and I booked one of them. Basically when I searched, I didn't find any bad review about that company, it looks to good to me. Anyway, they took my deposit. I have 12000 lbs shipment. After I booked, I called them and tried to ask couple questions? Guess what? Nobody answer my phone calls, and it says mail box full. I tried 3 days , no answer, sent them e-mail, no answer. I checked their website, they are in Toronto and basically one of the Toronto company. Even they don't have an office in Alberta. They book, take your deposit, disappear. 2 days before my pick up date, I found local Alberta company Real Canada Wide Moving. I booked with them, they came for pick up Sep.08th at 9.45 am. driver and 2 helpers. Except driver other 2 guys they don't speak good English, but they are hard worker. They packed and loaded truck very fast, and they finished my pick up 6.30 pm. I really got surprise, how they did good job during my pick up. Next day Sep.09th at 11.30 am they showed up my Edmonton home. By the way, during my pick up I called Real Canada office, they all the time open their phone and answered my questions, good communication, I like it. They finished my delivery around 3.30 pm. They did very good job, and I'm also happy their services as well. My experience is, go with Local Alberta company, at least you can go see their office, or talk with them face to face, much better. If I move again definitely I will use them again.
- Approximate cost of services:
- $4,280.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thanks for your feed back, really appreciated.