Naturally the furnace broke down during some of the coldest days in Toronto this year...
I called AireOne for servicing with some trepidation as my interactions with this company weren't always on the best terms. But, the furnace was only 5 years ld and still under warranty so I went ahead.
The first guy they sent out was thorough, but it was clear almost immediately after he left that he did not fix the issue. So I asked to see a "next-level" technician.
Yan can out and right on time and he did a top to bottom review of the furnace . He needed a part and as the parts store was closed we would have to wait a day. We booked for 7am and Yan showed exactly on time. It was a huge relief to me because I did not want to be late for work. He did the installation and explained to me the issue as he worked. I liked his thoroughness and professionalism.
If you are a customer of AireOne and need furnace servicing, I strongly recommend you ask for YAN
- Approximate cost of services:
- $0.00