replacing air conditioner and furnace
This company seems to focus on the sales and not the service. I found our saleperson very "used car like" but very knowledgable. Considering we had a big sale he was quite cool and not very personable. Other than his knowledge, I don't know how he was considered one of their best sales reps. After the installation, we had some problems which were not getting the attention we wanted and thought we could call our sales rep. I was astonished as to how abrupt and rude he was. SALES was his only focus.
- Approximate cost of services:
- $7,000.00
- Company Response
Thank you very much for your business and in choosing Aire One for your installation. It was a pleasure dealing with you and we look forward in future business with you. I apologize in the delay to responding as this has just come to my attention. Unfortunately with the information you have provided, I cannot investigate more in depth with your case. If you could contact me in the office and provide me more information, I can investigate the situation and resolve any other matters you have. Call into the office or email me at admin@aireone.com and I would be more than happy to help you in any way I can. Again, thank you for choosing Aire One and we look forward to future business with you.
Sean Ferenczi, Service Manager