Hi,
This is information about heating company AireOne (Mississauga office).
I had a lot of trouble after new high efficiency furnace was bought there.
I’ve included some pictures which show the quality of their work.
The problems with installation, shown on pictures, have been fixed eventually,
however, it took a lot of efforts and time to force them to do it.
Also AireOne didn’t return some money they were supposed and promised to return.
Matthew Arbab and Mario Vaghei (from Mississauga office) were contacted many
times, and I was told the money will be returned, but this never happened.
One time Mario Vaghei said that the cheque has been already sent to me, but it was not true.
And now he says – come to my office and get it, if you want (catch me if you can…).
This is not a question about money only, but mostly how AireOne “cares” about
their customers.
I think, this info would help some people to make a right choice when they
are going to buy a new furnace and/or A/C.
Regards,
Valeri Lechtchev
Mississauga
- Approximate cost of services:
- $4,000.00
- Company Response
Thank you for choosing Aire One, we appreciate your business and value your feedback. We’ve looked into your case and your concerns were addressed and corrected shortly after the installation. Since then we’ve made some necessary company adjustments to improve our quality of service. Customer satisfaction is very important to Aire One, please don’t hesitate to contact us if you have any further concerns or questions at peel@aireone.com