Aire One (Aire One) Heating & Cooling

Hi,

Back in June, my older AC failed after a couple days of using it. With the rising temperature and humidity, I knew I was doomed if I didn't get something installed within a couple weeks. I always work with the rule of three and new the approximate size of the system that would require installation. As such, i was able to obtain a high level quote from two companies (the third one never got back to me) and Mike Zuliani, from Air One, recommended coming out to inspect my home for a proper quote. Upon inspection, Mike noted that my furnace was also undersized (which was true as I knew about this when I purchase the home earlier in the year as the inspector had called it out as well). Mike recommended a package deal in replacing the AC and Furnace together. He recommended a York system. I wasn't familiar with York systems vs stacking up against other systems like Lennox, I searched online and it seemed to be one of the higher end systems. I also confirmed with some other folks in the industry and they noted that it was a good brand, but to see if the system would be modulating and high efficiency.

Mike Zuliani came back with a few different options to install the AC and furnace. I worked with him an a price that worked for the both of us. Mike was very knowledgeable and very professional. I would sometimes be e-mailing him at 9pm or 10pm at night asking questions and working on the price, and he would be answering within 30 mins.

I needed the AC installed within a week given a home gathering that I was having at my home and didn't want the place to be a sauna. Mike was able to organize the installers and have them schedule d to replace the furnace and AC within a week.

The installers themselves - Jason, Scott, and Edwin came to do the job. They were very polite, professional, and friendly folks. I didn't worry about them being in my house having to watch them. I can't remember who it was, it may have been Jason, but he noticed a wiring issue near my furnace, and separate from the installation and fixed it for me. I really appreciated them calling out the issue and fixing it for me. This was above and beyond.

The installation took the day. The AC unit was large and they build a nice level pad for the new AC to fit. The furnace was installed

Overall performance of the furnace has been fantastic. Mike was true to his claims that the furnace / AC would cool my place within a short period of time. Prior, I could hardly feel any air blowing in my upstairs vents. With the new AC and furnace, lots of flow was coming out of the registers. I'm glad Mike recommended the larger unit as it's worked great over the summer. Our furnace worked every day at the same temperature per hour all day and our electricity bill was only 150 per month, which is outstanding. I'm really impressed with the York system and I believe in the claim that its a true high efficiency system.

Note that I did experience an issue, there was water leaking out of the furnace at the end of July. The service rep was over within a couple days and it was a quick fix (the coil drainage line was blocked with something).

I believe that Air One in Kitchener is a professional company with competitive prices. Mike, Jason, Scott, and Edwin were all professional and I'm very happy with my investment with them.

Thank you