I called Aire One to service my furnace, as they were listed as the original installers. Although the unit is only 3 yrs old, their service man told us that it was rusted out and will likely start leaking soon (we were charged $250 to diagnose). Unless we paid them an additional $850 to investigate further, they would call the Gas company to shut down gas supply to our house. What made me even more suspicious is that they could not pinpoint an issue, only that we needed to spend more money to find a problem.
So, I came to homestars.com and found the best rated HVAC company and got a second opinion. As it turns out, there was nothing wrong with the unit. A complete diagnostic was performed and everything was in tip top shape.
- Approximate cost of services:
- $250.00
- Company Response
Thank you for your business Chris and for allowing Aire One the opportunity to service your home. You are a valued customer and your feedback is very important for us. I apologize for the experience you had with our service. At Aire One, our service department strives for the best customer service experience and peace of mind repairs and service. It is our policy to locate, isolate and repair any issues there may be with your home heating system. Contact me at the office and if you were not satisfied with the first test, I can offer a second testing for you at no additional charge. If you have any other questions or concerns please do not hesitate to call the office or email me at admin@aireone.com. I would be more than happy to be able to help you in any way I can.
Sean Ferenczi, Service Manager